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SCAM ALERT:  Please be aware that scammers are sending out letters with our company logo claiming to help you with unauthorized transactions on your account.  The address on the top of the letter is not ours nor is the phone number provided to call and speak to someone.  Scammers have also been calling customers claiming to be with our Fraud Department and then offering to transfer them to "their bank" after getting information from the customer about who they bank with.  Our Fraud Department will never transfer you to the bank, ask who your bank is, nor will they ever ask for any personal information.  It is that time of year when fraud is at its highest.  Please make sure that if you have any questions or concerns with anything you may receive claiming to be from RSNB Bank that you call us directly.  Your information and security are our top priority!

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Online Banking Security

RSNB Bank is committed to ensuring that your online activities are secure by using industry best practices.

Website

The bank's website will always be transmitted through a secure connection (https:\\). In current web browsers, the address bar should contain a padlock symbol. If you question the validity of our website, you should be able to click on the padlock and then click on the certificate to verify that it is issued to RSNB Bank.

Encryption

RSNB Bank requires the encryption of all online activity. Customers need to have a secure browser to access their information. Only browsers with 128-bit encryption are supported. Encryption is accomplished through Secure Sockets Layer (SSL) which utilizes mathematical formulas to encrypt or hide information from prying eyes on the Internet. Additionally, if SSL detects that data was added or deleted after you sent it to the bank the connection will be severed in order to guard against any tampering.

Secure Login

RSNB Bank requires multifactor authentication for all online access. This includes the use of a username and password, challenge questions and One-Time Passcodes with SecureNow (Personal Users only). The purpose is to authenticate customers and ensure that they are logging in from an authorized computer. If you are not using a registered computer, you will be asked a challenge question or be sent a One-Time Passcode and may choose to register the computer for future use.

Password Protection

Keep your passwords in a secure place, out of plain view. Don't share your password with anyone. Make sure no one watches you enter your password and never have your browser remember your username or password. Make sure you regularly scan your computer for viruses that could be used to capture password keystrokes. Avoid using common words and never use personally identifying information in your password.

Online Session

When you are finished with an online session be sure to actually log out of the site rather than just closing the browser window. By actually logging out of the site it will remove sensitive information from your system cache and cookies, preventing someone from gleaning sensitive information from them or even assuming your connection by re-launching the website or application. Taking the time to actually log out provides yet another layer of protection in your own security defenses. After a 10-minute period of inactivity, your online account session will be terminated. The purpose is to end online access to idle sessions.